International Conference on Person-Centred Care

Oct. 27, 2019

Orlando, Florida

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(1) Speaking Engagement Topic: Utilizing Dementia Care Mapping to Determine Quality Metrics and Person-Centered Dementia Care

Speaker(s): Ashley King, Daphne Noonan & Jim Kinsey.

Date: October 28, 2019

Time: 10:45 am - 11:15 am

Location/Room: Oceans 9

Description of session: waiting on

(2) Speaking Engagement Topic: Take a Walk in My Shoes – The Importance of Engaging in Dementia Friendly Communities

Speaker(s): Rachel Neal & Jim Kinsey

Date: October 28, 2019

Time: 11:30 am - 12:30 pm

Location/Room: Oceans 12

Description of session: *waiting on*

Logo Planetree International

Planetree International was started by a patient in 1978. To date, Planetree has partnered with more than 700 healthcare organizations across the continuum of care in 27 countries to implement person centred quality improvement approaches.

Since 2019 we have worked together to provide training and consulting across North America, specializing in person centred dementia care.

Jim Kinsey

Vice President of Continuum Care Services, Planetree International

Jim Kinsey is the Vice President of Continuum of Care Services at Planetree International, a not-for-profit organization that provides education and information in a collaborative community of healthcare organizations, facilitating efforts to create person-centered care in healing environments. In his role, Jim is responsible for coaching and directing organizations to implement the Planetree Framework of person-centered care. He specializes in complex healthcare system implementation, long-term care environments and other post-acute environments. Jim is a strong advocate for reducing/eliminating biased care and enhancing the skills of professionals in the field of aging. He started in healthcare as a nursing assistant, later attending nursing school and has worked in a variety of settings including high risk acute care, sub-acute and long-term care. He is a co-author of Planetree’s Long Term Care Improvement Guide, co-authored and served as content reviewer for Managing the Long-Term Care Facility: Practical Approaches to Providing Quality Care First Edition, (Perley, Editor). Jim will repeat this role for the 2nd Edition in 2020 and add chapters on person-centered care and resident move in. He is a sought-after speaker and educator for topics associated with person-centered care implementation and has created and implemented comprehensive staff, physician and leadership training curricula for Planetree.
Daphne Noonan


Daphne is extremely passionate about working in the field of aging and more specifically in contributing to the process of enabling older adults to grow old with dignity and honor. Having worked in the long-term care field and specializing in Therapeutic Recreation since 2003, Daphne has developed knowledge and skills on how to research, develop, implement, and evaluate initiatives to enhance Person Centred care. She has provided frequent leadership to long-term care homes and community agencies throughout New Brunswick and beyond on the topic of Narrative Care and other holistically-focused programs. Daphne has developed a deep passion for issues related to dementia, and has harnessed this interest through her involvement in the Alzheimer's Society Federation in Canada, both at the national and provincial level. In addition, she has recently complemented her knowledge base in dementia care through training in Dementia Care Mapping at Bradford University in the UK. She hold a Bachelor of Arts degree in Gerontology, a diploma in Health Sciences specializing in Therapeutic Recreation, as well as a Masters Degree in Adult Education.

Rachel Neal

Programs Coordinator

Rachel is a dedicated individual who takes great pride in providing compassionate care for the aging community. Caring for her grandparents first ignited her desire to pursue a career in the field of gerontology and to working with older adults living with Alzheimer's and dementia. In addition to obtaining her Bachelor of Arts degree in Gerontology from St. Thomas University, she has obtained a certificate from the University of Graz in Austria in a seminar on Aging and the Life Course. Rachel has worked in several roles within regional care facilities and after graduation as an activity coordinator in an adult day program as well as in an assisted living facility in the Fredericton area. In her spare time she volunteers as a committee member with the Alzheimer's Society of New Brunswick's Memory Cafe program. Rachel sees the growing need for enhanced services within this field and is passionate about being a part of the effort to provide services that greater meet the needs of older adults in our community.

Ashley King


Ashley first became interested in the field of aging as she was providing care for her grandmother at home. As a member of the healthcare sector and as well an entrepreneur, she strongly advocates for person centred and holistic approaches in the aging-care field. Ashley has experience in both the community health and long term care sectors, and as such, has developed a love of educating and empowering people to develop and lead in their own scope of practice. She has learned, practiced, and taught the benefits of a therapeutic approach to care and has helped to develop resources on holistic practices to promote wellbeing and engagement in long term care.

She has developed a number training programs on the use of individualized music in care, Snoezelen Room, Dementia Care Mapping, the use of Music in Narrative, and the benefits using a Therapeutic Recreation model in care. As a complement to her undergraduate degree in Gerontology from St. Thomas University, Ashley has instructed the Therapeutic Activity Professionals' Course. She also holds a certificate from the NCCDP in Dementia Care Practitioning, is an educator of the Dementia: Understanding the Journey curriculum, and, most notably, has obtained a Dementia Care Mapping Certification from Bradford University in the UK.