International Conference on Person-Centred Care

Oct. 27, 2019

Orlando, Florida


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(1) Speaking Engagement Topic: Utilizing Dementia Care Mapping to Determine Quality Metrics and Person-Centered Dementia Care

Speaker(s): Ashley King, Daphne Noonan & Jim Kinsey.

Date: October 28, 2019

Time: 10:45 am - 11:15 am

Location/Room: Oceans 9

Description of session: waiting on

(2) Speaking Engagement Topic: Take a Walk in My Shoes – The Importance of Engaging in Dementia Friendly Communities

Speaker(s): Rachel Neal & Jim Kinsey

Date: October 28, 2019

Time: 11:30 am - 12:30 pm

Location/Room: Oceans 12

Description of session: *waiting on*

Logo Planetree International

Planetree International was started by a patient in 1978. To date, Planetree has partnered with more than 700 healthcare organizations across the continuum of care in 27 countries to implement person centred quality improvement approaches.

Since 2019 we have worked together to provide training and consulting across North America, specializing in person centred dementia care.

Jim Kinsey

Vice President of Continuum Care Services, Planetree International

Jim Kinsey is the Vice President of Continuum of Care Services at Planetree International, a not-for-profit organization that provides education and information in a collaborative community of healthcare organizations, facilitating efforts to create person-centered care in healing environments. In his role, Jim is responsible for coaching and directing organizations to implement the Planetree Framework of person-centered care. He specializes in complex healthcare system implementation, long-term care environments and other post-acute environments. Jim is a strong advocate for reducing/eliminating biased care and enhancing the skills of professionals in the field of aging. He started in healthcare as a nursing assistant, later attending nursing school and has worked in a variety of settings including high risk acute care, sub-acute and long-term care. He is a co-author of Planetree’s Long Term Care Improvement Guide, co-authored and served as content reviewer for Managing the Long-Term Care Facility: Practical Approaches to Providing Quality Care First Edition, (Perley, Editor). Jim will repeat this role for the 2nd Edition in 2020 and add chapters on person-centered care and resident move in. He is a sought-after speaker and educator for topics associated with person-centered care implementation and has created and implemented comprehensive staff, physician and leadership training curricula for Planetree.
Rachel Neal

Programs Coordinator

Rachel is a dedicated individual who takes great pride in providing compassionate care for the aging community. Caring for her grandparents first ignited her desire to pursue a career in the field of gerontology and to working with older adults living with Alzheimer's and dementia. In addition to obtaining her Bachelor of Arts degree in Gerontology from St. Thomas University, she has obtained a certificate from the University of Graz in Austria in a seminar on Aging and the Life Course. Rachel has worked in several roles within regional care facilities and after graduation as an activity coordinator in an adult day program as well as in an assisted living facility in the Fredericton area. In her spare time she volunteers as a committee member with the Alzheimer's Society of New Brunswick's Memory Cafe program. Rachel sees the growing need for enhanced services within this field and is passionate about being a part of the effort to provide services that greater meet the needs of older adults in our community.

Ashley King

Co-founder @Person Centred Universe

Ashley first became interested in the field of aging when she was providing care to her grandmother at home.

She has fifteen years of experience in community and long-term care. Alongside Person Centred Universe, Ashley is the Executive Director of Kenneth E. Spencer Memorial Home in New Brunswick.

Ashley has developed numerous training programs including the use of individualized music therapy, therapeutic activity, and Snoezelen Rooms, among others.

Ashley holds a BA in Gerontology, is a certified educator for the Dementia Understanding the Journey Course, holds a certificate from the NCCDP as a Certified Dementia Practitioner and is certified for Dementia Care Mapping from the trailblazing Bradford University in the UK.

She has previously been a board member of the provincial chapter and national federation of the Alzheimer’s Society of Canada.

Daphne Noonan

Co-founder @Person Centred Universe

Daphne has twenty years of experience working in a variety of roles in long-term care in Ontario and Atlantic Canada. Alongside Person Centred Universe, she is currently the Executive Director of Nashwaak Villa Nursing Home in New Brunswick, which she has taken through a transformation to become an award-winning Planetree Gold Certified organization following the principles of person-centred care.

At Person Centred Universe she provides transformational leadership coaching and other consulting services, develops new programs, and is a sought-after speaker in industry events.

Daphne holds a BA in Gerontology, M.Ed in Adult Education, a diploma in Health Sciences specializing in Therapeutic Recreation, and is certified for Dementia Care Mapping from the trailblazing Bradford University in the UK.

She has previously been a board member of the provincial chapter and national federation of the Alzheimer’s Society of Canada.