One-Page Profiles Masterclass

Sept. 14, 2022

9:30 a.m. EST



One-Page Profiles are at-a-glance Strengths-based best practice tools for Personalization in Eldercare.


In this Masterclass, you will learn how to create high-quality One-Page Profiles. Using this simple tool leads to a dramatic improvement in care and lays the foundations for future improvements.

A One-Page Profile is a best practice tool first developed by Helen Sanderson and Associates in the UK and now in use worldwide.

It is a fantastic and straightforward at-a-glance tool to help long-term care professionals provide better person-centred care and support. It is a simple summary of what is important to someone and how they want to be supported.

For elders in your care, it provides a record of how they'd like people to help them, including if and when they need care and support.

Watch this video to hear Workshop Instructor, Jennifer Hermer of HSA Canada, explain how a One-Page Profile has helped care staff provide better care for her mother over a number of years.


The course is for anyone working in long-term eldercare, specifically working in dementia care, who want to improve intake, personalize care day-to-day, and improve all areas of supportive care. This includes all staff and caregivers, such as activity professionals, personal support workers, behavioral support, and volunteers.


There are three opportunities to participate in the workshop this year. The workshop is three hours in total, split into two 90-minute sessions, which take place two weeks apart. There will be a maximum of 10-12 participants per workshop.

September Masterclass

09:30-11:15 EST, including a 15-minute break

Wednesday, September 14 and September 28

Future Masterclasses

October Workshop

09:30-11:15 EST, including a 15-minute break

Wednesday, October 12 and 26

November Workshop

09:30-11:15 EST, including a 15-minute break

Wednesday, November 16 and 30



  1. Welcome Video
  2. Info Package - A Success Guide and Tech Tips
  3. Obtain consent from/for someone you will develop and complete a One-Page Profile
  4. Create your own mini-profile in 5 mins

Session one of two

During this session, you will learn how to do each of the three components of a One-Page Profile well.

  1. Introductions
  2. Mini Profiles
  3. Intro to Person-Centred Approaches
  4. Components of One-Page Profile & Discovery Process
  5. Doing each component of a profile well using discovery tools:
    1. Like and Admire
    2. Important to and for
    3. How to best support me
  6. Quality checking
  7. Practice before the next session
  8. Closing and Takeaways

Between the two sessions

You will be asked to gather information in preparation for completing a One-Page Profile.

Session two of two

During this session, you will use the information you gathered ahead of the session to:

  • Complete a One-Page Profile
  • Give and Receive Feedback on improving the profiles
  • Discuss what we can foresee putting into practice based on each profile


Following this workshop, you will be able to implement One-Page Profile best practices into your care provision. This means elders in your care will be exercising more voice, choice, and control in their care provision. This will lay the foundations for better care planning, narrative care, and improve relationships with family, volunteers, and the wider community.

Helen Sanderson Associates - Logo.png

With over 20 years experience in five countries, Helen Sanderson Associates has extensive experience in helping individuals and organizations to thrive, using person centered approaches and self-management practices.

Helen Sanderson Associates is led internationally by Helen Sanderson, who is recognized as a key figure in the field of person centered approaches and has written over 20 books on the subject; as well as acting as an advisor to national governments. She is a leader in pioneering self-management practices in health and social care.

Jennifer Hermer
Jennifer Hermer

Associate, Helen Sanderson Associates Canada

For the last 23 years, Jennifer has supported people across all age groups to live meaningful and connected lives. From front-line health-care support, activation, the education sector, and retirement and long-term care she has built a career working to understand what's important to and for people and how to implement this across all areas of supportive care.

As an Associate for Helen Sanderson Associates Canada, trainer for person-centred thinking with The Learning Community for Person-Centred, a faculty member at Fleming College and creator of her own consulting business SupportED, she continues to explore, advocate, and share best practices. Jennifer uses an empathetic approach to connecting through sharing her own personal experience supporting her Mom's journey with Alzheimer's and diverse work experience highlighting meaningful opportunities for people supported, families, frontline workers, and agencies alike.

Rachel Neal

Programs Coordinator

Rachel is a dedicated individual who takes great pride in providing compassionate care for the aging community. Caring for her grandparents first ignited her desire to pursue a career in the field of gerontology and to working with older adults living with Alzheimer's and dementia. In addition to obtaining her Bachelor of Arts degree in Gerontology from St. Thomas University in 2015, she has obtained a certificate from the University of Graz in Austria in a seminar on Aging and the Life Course. Rachel has worked in several roles within regional care facilities and after graduation as an activity coordinator in an adult day program as well as in an assisted living facility in the Fredericton area. While working with Person Centred Universe, Rachel has completed a graduate certificate in Health, Communication and Aging from Mount Saint Vincent University in 2021; and is expected to complete a Master of Science in Dementia Studies from the University of Stirling in June, 2022. Rachel sees the growing need for enhanced services within this field and is passionate about being a part of the effort to provide services that greater meet the needs of older adults in our community.