Volunteer Management in Long Term Care
Oct. 23, 2025
Online
Course
Equip your team with the skills to attract, train and retain compassionate volunteers
Grow. Guide. Retain. Your Volunteer Journey Starts Here.
This practical, interactive, and totally virtual four-week course is designed for leaders in long-term care settings—activity professionals, volunteer coordinators, and leadership staff.
In just 90 minutes a week over four weeks, participants will explore person-centred strategies for building and sustaining effective volunteer programs, and walk away with the tools, templates, and strategies to build a volunteer program that aligns with person-centred values.
Topics include:
- Volunteer recruitment and onboarding
- Creating meaningful roles and experiences
- Training and supervision best practices
- Recognition, retention, and person-centred engagement
- Creating a welcoming environment for volunteers of all ages
From Recruitment to Retention—We’ve Got You Covered.
This course is totally virtual, and participants will receive a certificate upon completion!
For just $399.00, you can learn how to build—and keep—your dream volunteer team.
What makes this course valuable?
It’s practical and realistic.
Only 90 minutes a week over four weeks, this course respects the time pressures of working professionals while offering real, immediately applicable tools and strategies
Volunteers are essential—but often under-supported.
Volunteers contribute significantly to resident well-being, yet many long-term care homes lack the structure or training to fully support and engage them. This course helps create a sustainable, person-centred framework for volunteer involvement.
Staff are stretched—volunteers can help.
With staffing challenges across the sector, a well-managed volunteer program can provide meaningful support. But without proper systems and training, volunteers can add to the workload instead of relieving it. This course teaches how to avoid that.
A person-centred approach transforms the experience.
Volunteers thrive when they feel valued and purposeful—just like residents do. This course teaches how to align volunteer roles with resident needs, values, and interests.
Jana Jones
Community Engagement & Initiatives Lead
Jana Jones has 16 years of experience working in the field of aging care. From a young age, she felt a kinship with older adults, and has dedicated her career to enhancing their journey of growing older.
Jana holds a BA in Gerontology and has applied her knowledge to a variety of aspects within the aging care sector, such as: individualised therapeutic recreation, educational programs, animal assisted therapy, volunteer training, equitable transportation, and program development and implementation within both care and community settings.
Jana has a special interest in preventative care, healthy aging, dementia care, palliative care, and intergenerational programming. She also co-developed an award-winning Narrative Care program alongside Daphne Noonan, which continues to positively impact her professional and personal life.
Jana’s passion for growing older and aging with intention intertwines within her professional and personal life, as she enjoys her role as a wife and mother to three young children. She hopes she can impart the incredible wisdom she gains from older adults onto her children to influence them as they grow older.